I've been trying to set up the free DNS for my club and have totally failed. The actual site is on Google Apps Sites and I've followed their instructions. I've waited several days for DNS propagation as I thought that could be the problem, but no joy.
It's actually more complicated than I've said: A month ago I moved the registrar for the site. The WhoIs query now shows the new registrar Tag, but with the old registrar details like Name Servers. The club site has been working up to last week when I guess the old registrar must have removed the details from their Name Server.
When I do a DNS query I get the reply 'No SOA records exist for atherleybc.co.uk'.
A dump of the raw data from dns/he.net is shown below:
Can anyone spot what I'm doing wrong???
atherleybc.co.uk. 86400 IN SOA ns1.he.net. hostmaster.he.net. (
2012071402 ; Serial
10800 ; Refresh
1800 ; Retry
604800 ; Expire
86400 ) ; Minimum TTL
atherleybc.co.uk. 3600 IN NS ns1.he.net.
atherleybc.co.uk. 3600 IN NS ns2.he.net.
atherleybc.co.uk. 3600 IN NS ns3.he.net.
atherleybc.co.uk. 3600 IN NS ns5.he.net.
atherleybc.co.uk. 3600 IN NS ns4.he.net.
atherleybc.co.uk. 3600 IN MX 21 MAIL.atherleybc.co.uk.
atherleybc.co.uk. 3600 IN MX 1 ASPMX.L.GOOGLE.COM.
atherleybc.co.uk. 3600 IN MX 5 ALT1.ASPMX.L.GOOGLE.COM.
atherleybc.co.uk. 3600 IN MX 5 ALT2.ASPMX.L.GOOGLE.COM.
atherleybc.co.uk. 3600 IN MX 10 ASPMX2.GOOGLEMAIL.COM.
atherleybc.co.uk. 3600 IN MX 10 ASPMX3.GOOGLEMAIL.COM.
atherleybc.co.uk. 3600 IN A 216.239.32.21
atherleybc.co.uk. 3600 IN A 216.239.34.21
atherleybc.co.uk. 3600 IN A 216.239.36.21
atherleybc.co.uk. 3600 IN A 216.239.38.21
www.atherleybc.co.uk. 3600 IN CNAME ghs.GOOGLE.COM.
sites.atherleybc.co.uk. 3600 IN CNAME ghs.GOOGLE.COM.
docs.atherleybc.co.uk. 3600 IN CNAME ghs.GOOGLE.COM.
calendar.atherleybc.co.uk. 3600 IN CNAME ghs.GOOGLE.COM.
start.atherleybc.co.uk. 3600 IN CNAME ghs.GOOGLE.COM.
DNS isn't pointing to the HE.NET nameservers:
Name servers:
ns1.ukwebdns.net
ns2.ukwebdns.net
WHOIS lookup made at 18:23:14 14-Jul-2012
dig +trace shows:
atherleybc.co.uk. 172800 IN NS ns1.ukwebdns.net.
atherleybc.co.uk. 172800 IN NS ns2.ukwebdns.net.
;; Received 82 bytes from 213.219.13.131#53(213.219.13.131) in 474 ms
co.uk. 71938 IN NS ns6.nic.uk.
co.uk. 71938 IN NS ns2.nic.uk.
co.uk. 71938 IN NS ns4.nic.uk.
co.uk. 71938 IN NS nsa.nic.uk.
co.uk. 71938 IN NS ns3.nic.uk.
co.uk. 71938 IN NS nsb.nic.uk.
co.uk. 71938 IN NS nsd.nic.uk.
co.uk. 71938 IN NS nsc.nic.uk.
co.uk. 71938 IN NS ns7.nic.uk.
co.uk. 71938 IN NS ns1.nic.uk.
co.uk. 71938 IN NS ns5.nic.uk.
;; BAD REFERRAL
;; Received 496 bytes from 80.94.196.54#53(80.94.196.54) in 143 ms
Thanks broquea.
Yes I see that. The servers that it's pointing to are from the old domain registrar, who we no longer have an account with.
I think that we moved to the new domain registrar, they should have change or released this, but they want us to pay them annually for DNS hosting.
No. You have to change the delegation manually.
Hi snarked,
Thanks for your reply.
How can I change the delegation manually - I don't have access to the registrar's files?
I thought that the fact that WhoIs returns that the site is registered but the SOA lookup returns 'no record found' means that the site can have HE.NET as it SOA and that is set up at the HE.NET's free DNS portal. But you're implying that it is set up as part of the original domain registering process.
I don't know the details of the domain registering process but it looks like the new registrar has left the old registrar's name servers in place instead of setting them to "No name servers listed."
If that is the case, will I be better off getting them set to "No name servers listed." OR getting them set to ns1.he.net & ns2.he.net?
Contact your current registrar and tell them to remove the old nameservers, and add the HE nameservers. If they offer a web portal, like almost any major registrar does, you can do this all yourself.
Thanks again broquea,
I'll do exactly as you suggest.
Unfortunately they don't offer a web portal so it'll have to be done by them.
I assume that the 2 name servers to register are:ns1.he.net & ns2.he.net
Set all five if possible. ns1.he.net, ns2.he.net, ns3.he.net, ns4.he.net and ns5.he.net.