Print Page - General Response Time

Title: General Response Time
Post by: tscho on June 29, 2019, 07:41:36 AM

Hi all,

Do you know how long the guys and girls at HE need to replay to a ticket? I opened a ticket for a BGP tunnel but didn't get any response so far. I contacted them once and they replied in under 30 min. Now I don't know if I'm just impatient or if there system blocked my mail

Regards

Tscho

Title: Re: General Response Time
Post by: cholzhauer on June 29, 2019, 11:02:04 AM

Did you get a ticket acknowledgement?

Title: Re: General Response Time
Post by: tscho on June 29, 2019, 11:05:40 AM

I just replied to the mail, like last time.

Title: Re: General Response Time
Post by: tscho on July 01, 2019, 10:26:15 AM

Seems like I just was impatient ::)

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Tunnelbroker.net Specific Topics => Questions & Answers => Topic started by: tscho on June 29, 2019, 07:41:36 AM