Wildcard DNS records for paying customers

[chaz6]

I have a paid account with HE and I am unable to create wildcard dns records for my domains. Is this is a bug or is this an official policy?

[cholzhauer]

Looks official

http://www.tunnelbroker.net/forums/index.php?topic=1981.0

[broquea]

You'd think paying customers could call some magical number and get someone to answer the quest....oh right its 510-580-4100 or support@he.net :P Also while I was there, the abuse of it was bad enough that no one got it.

[kcochran]

Or even better: dnsadmin@he.net, with the information for the wildcard record you want, along with your account information.