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Tunnel working fine then stopped passing traffic

Started by LVNeptune, April 14, 2015, 10:10:50 AM

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LVNeptune

The tunnel was/is active. I can ping my tunnel's gateway aka Server IPv6 address. The response time is between 22-30ms which is expected.

If I run a Tracert it doesn't get passed the gateway.

Tracing route to google.com [2607:f8b0:4007:803::1001]
over a maximum of 30 hops:

  1    32 ms    24 ms    25 ms  LVNeptune-1.tunnel.tserv15.lax1.ipv6.he.net [200
1:470:c:2d8::1]
  2     *        *        *     Request timed out.

This leads me to believe there is a service outage.

broquea

Yeah, even on native HE, I can't reach the TSERV side of the tunnel. Email ipv6@he.net to open a trouble ticket.

Quote$ mtr 2001:470:c:2d8::1 -c 10 -r
Start: Tue Apr 14 10:22:05 2015
HOST: ipvsixme                    Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 2001:470:1:9::1            0.0%    10    0.5   3.8   0.5  10.9   3.9
  2.|-- 10ge3-3.core3.fmt2.he.net  0.0%    10    8.6   2.5   0.6  10.8   3.8
  3.|-- 10ge9-11.core1.lax1.he.ne  0.0%    10   27.9  35.5  25.6  42.4   5.6
  4.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0

LVNeptune

#2
Surprised I noticed this before anyone TBH.


EDIT: Went ahead and emailed them. Thanks.

LVNeptune

So the tunnel is active however it looks like he.net is now blocking IRC traffic (??) I can't get any connection over standard IRC ports such as 6667 which are working on native IPv6 fine. Telnet to them and the connection never establishes. I went ahead and tried a few IRC servers that happened to use alternate ports such as 9999 and they actually connect fine through the tunnel. I submitted a ticket but maybe someone else here can test as well?

broquea

IRC has been getting blocked for years. Unless you had a really old tunnel that predates the filtering, you need to get Sage level of the Certification program, and then email HE to get it unblocked.

LVNeptune

This specific tunnel is over a year old but never had any issues with any previous tunnels either. I am looking at some really old threads from 2011 and I see it was blocked. I am very proficient with IPv4 would I be able to toss you a message to unblock it, assuming it is blocked? It's just weird that this happened out of the blue.

LVNeptune

Hey thanks. I'm a Sage now :) Unblocked myself too. Appreciate the help.

LVNeptune

Looks like routes are down again today. As of 7:24 PM PST I can only access my gateway. There was about 30 seconds where I was able to ping google.com then it went away again.