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Author Topic: E-Mail test certification problem  (Read 5743 times)

argos

  • Newbie
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  • Posts: 6
E-Mail test certification problem
« on: March 01, 2009, 11:47:39 AM »

I try to complete the E-Mail test, but when I click the "Send It!" button got an error message "You do not appear to have a userCode/Email address set for this test" (of course, I've entered my e-mail and click on "Generate User Code" before I click "Send"). Resetting the form doesn't help at all. I'm using Firefox 3.0.6 (Linux). This is a bug or I doing something wrong?
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broquea

  • Sr. Network Engineer, HE.NET AS6939
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  • Posts: 1722
Re: E-Mail test certification problem
« Reply #1 on: March 01, 2009, 02:32:18 PM »

Not certain but no user code was getting generated for you. Please try again or email ipv6@he.net your information and we'll try to replicate the issue.
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argos

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  • Posts: 6
Re: E-Mail test certification problem
« Reply #2 on: March 01, 2009, 10:04:32 PM »

Thanks! Everything works!
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twilite44

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  • Posts: 1
Re: E-Mail test certification problem
« Reply #3 on: May 20, 2009, 05:00:53 PM »

I have a similar problem. I am getting the email but when I enter the code it tells me "This code does not match the code on record." I have had the email sent several times and am getting the same code each time.
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styledsales

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Re: E-Mail test certification problem
« Reply #4 on: June 01, 2009, 05:27:34 PM »

I am running into the issue of when I type in my e-mail address, it validates it (or so I assume it does), and rather than saying it is a valid address, it says [Object object], and then I press send, and the button text changes to "Sending...", and thats it...nothing seems to happen, and there are no entries in my exim4 log files.
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styledsales

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Re: E-Mail test certification problem
« Reply #5 on: June 01, 2009, 05:36:05 PM »

Cancel that...just like everyone else, as soon as I opened my big mouth here, the damn thing decided to work. 
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