Hurricane Electric's IPv6 Tunnel Broker Forums

Advanced search  

News:

Welcome to Hurricane Electric's Tunnelbroker.net forums!

Author Topic: how to add subdomain for another account?  (Read 293 times)

tpu01yzx

  • Newbie
  • *
  • Posts: 2
how to add subdomain for another account?
« on: April 30, 2022, 07:42:43 AM »
I have a domain example.com in account A. I can add a subdomain foo.example.com in account A too. Now I create another account B. I want to add domain foo.example.com in account B. However it failed with the following message:

Quote
Zone addition failed. Contact support (OV/foo.example.com)

How can it be solved ?
Logged

cholzhauer

  • Hero Member
  • *****
  • Posts: 2758
Re: how to add subdomain for another account?
« Reply #1 on: April 30, 2022, 09:43:20 AM »
Well, did you contact support?
Logged

tpu01yzx

  • Newbie
  • *
  • Posts: 2
Re: how to add subdomain for another account?
« Reply #2 on: May 02, 2022, 04:21:39 AM »
Quote from: cholzhauer on April 30, 2022, 09:43:20 AM
Well, did you contact support?

How to contact support ? send a mail to some email address for help ?
Logged

cholzhauer

  • Hero Member
  • *****
  • Posts: 2758
Re: how to add subdomain for another account?
« Reply #3 on: May 02, 2022, 06:01:47 AM »
There is probably a better one, but ipv6@he.net is where I would start
Logged

passport123

  • Newbie
  • *
  • Posts: 47
Re: how to add subdomain for another account?
« Reply #4 on: May 02, 2022, 10:38:39 AM »
Quote
How to contact support ? send a mail to some email address for help ?

On the FreeDNS page ( https://dns.he.net/ ) there's an email address for DNS support at the bottom of the page.

 
Logged