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Author Topic: how to add subdomain for another account?  (Read 772 times)

tpu01yzx

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how to add subdomain for another account?
« on: April 30, 2022, 07:42:43 AM »

I have a domain example.com in account A. I can add a subdomain foo.example.com in account A too. Now I create another account B. I want to add domain foo.example.com in account B. However it failed with the following message:

Quote
Zone addition failed. Contact support (OV/foo.example.com)

How can it be solved ?
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cholzhauer

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Re: how to add subdomain for another account?
« Reply #1 on: April 30, 2022, 09:43:20 AM »

Well, did you contact support?
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tpu01yzx

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Re: how to add subdomain for another account?
« Reply #2 on: May 02, 2022, 04:21:39 AM »

Well, did you contact support?

How to contact support ? send a mail to some email address for help ?
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cholzhauer

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Re: how to add subdomain for another account?
« Reply #3 on: May 02, 2022, 06:01:47 AM »

There is probably a better one, but ipv6@he.net is where I would start
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passport123

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Re: how to add subdomain for another account?
« Reply #4 on: May 02, 2022, 10:38:39 AM »

Quote
How to contact support ? send a mail to some email address for help ?

On the FreeDNS page ( https://dns.he.net/ ) there's an email address for DNS support at the bottom of the page.

 
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