• Welcome to Hurricane Electric's IPv6 Tunnel Broker Forums.

how to add subdomain for another account?

Started by tpu01yzx, April 30, 2022, 07:42:43 AM

Previous topic - Next topic

tpu01yzx

I have a domain example.com in account A. I can add a subdomain foo.example.com in account A too. Now I create another account B. I want to add domain foo.example.com in account B. However it failed with the following message:

QuoteZone addition failed. Contact support (OV/foo.example.com)

How can it be solved ?

cholzhauer


tpu01yzx

Quote from: cholzhauer on April 30, 2022, 09:43:20 AM
Well, did you contact support?

How to contact support ? send a mail to some email address for help ?

cholzhauer

There is probably a better one, but ipv6@he.net is where I would start

passport123

Quote
How to contact support ? send a mail to some email address for help ?

On the FreeDNS page ( https://dns.he.net/ ) there's an email address for DNS support at the bottom of the page.