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Author Topic: Q&A Guidelines  (Read 24565 times)


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Q&A Guidelines
« on: February 07, 2008, 05:03:19 PM »

This forum provides a mechanism by which users can bring issues and feature requests to the attention of the staff. This is not a job board or an advertising forum. Actually none of our forum threads are for advertising, let alone advertising without any mention of IPv6.

If you are reporting an issue with please do so via email at as this address is monitored by the Hurricane Electric ticketing system and will result in a much faster response time.

If you are reporting a routing issue, please provide traceroute6 outputs, preferably in both directions.  We are working with as many networks as possible to help eliminate any long paths or sub optimal routing from the network, and your assistance and patience with this is appreciated.  Our ability to get these things fixed is directly related to the quality of your reports.

As always we reserve the right to remove, or move any topics that don't match the intended purpose of the forum.
« Last Edit: March 24, 2011, 10:03:26 AM by broquea »