Packet loss between syd1 and sjc1

[A1kmm]

Hi! In case you aren't aware from your monitoring, there seems to be packet loss between SYD1 and SJC1.

I am seeing high packet loss from a Sydney tunnel for traffic to the United States:

2  e0-1.core2.syd1.he.net (2001:470:0:27b::1)  175.034 ms  181.569 ms  184.898 ms
3  e0-35.core2.sjc1.he.net (2001:470:0:51c::1)  325.544 ms * *
4  * * *
5  * * 100ge8-2.core1.lax1.he.net (2001:470:0:534::1)  331.783 ms
6  * hivelocity-ventures-corp.10gigabitethernet12-19.core1.lax1.he.net (2001:470:1:839::2)  331.858 ms *
7  fd80::afe:21 (fd80::afe:21)  378.718 ms * *
8  fd80::afe:e (fd80::afe:e)  387.989 ms  388.569 ms *
9  fd80::afe:79 (fd80::afe:79)  388.426 ms  386.764 ms  386.726 ms
10  fd80::afe:4 (fd80::afe:4)  395.726 ms  387.439 ms  387.03 ms
11  * * *
...

This started at around 2021-08-05T01:32:00Z and is still happening 10 hours later, so doesn't appear to just be some short term thing. I've run mtr a few times and am seeing the same pattern (packet loss starting on and after e0-35.core2.sjc1.he.net), so I think it is your international link.

I really love and appreciate your tunnelbroker.net service - if there is anything I can do to help you diagnose or test this, happy to help! :)

[A1kmm]

Please note that it is now working again.