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Packet loss e0-30.core2.lon3.he.net 80%+

Started by invux, September 20, 2022, 08:58:35 AM

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invux

Hi,

Is anyone else experiencing connection problems through the London PoP ?

I am getting 85% packet loss, which causes connection problems:

2. tunnel55578.tunnel.tserv5.lon1.ipv6.he.net                                    0.6%  1256    9.5  13.7   8.6  91.3  12.5
3. e0-19.core2.lon2.he.net                                                       2.1%  1256    8.8  12.2   7.8  95.2  11.1
4. (waiting for reply)
5. e0-30.core2.lon3.he.net                                                      86.1%  1256    8.6  16.7   8.1  88.6  17.0


This has been going on a while, 10 days or so.
Thanks.

bmhughes

I'm not seeing packet loss but am seeing high latency to tserv1.lon2.he.net


13. port-channel8.core2.lon2.he.net                                                                                                       5.2%    97   21.8  21.5  15.6 106.8   9.6
14. tserv1.lon2.he.net                                                                                                                    0.0%    97  152.4 157.9  44.5 345.0  50.9


Seem to jump once inside HEs network.

tc424

Seeing significant problems now reaching tserv1.lon2.he.net from a Sky/NOW! connection on v4:

4. 10gigabitethernet5-1.core1.lon1.he.net                                                            69.6%    24    6.0   6.1   5.9   7.3   0.5
5. 40ge1-3.core1.lon2.he.net                                                                        82.6%    24    6.9  23.0   6.9  31.8  11.6
6. port-channel8.core2.lon2.he.net                                                                   0.0%    24    7.8   7.6   7.3   8.9   0.3
7. tserv1.lon2.he.net                                                                                0.0%    24  245.0 273.7 186.3 410.9  55.1


Can anyone at he.net comment - is there anyway to raise this with anyone?

S.

bmhughes

Mine's been unusable for a couple of weeks now from virgin media. Has been solid for several years before this.

bmhughes

I've tested with another tunnel to the server at 216.66.80.26 (listed at tserv1 but shows at tserv5?) and the problems go away so it looks like an issue with that tunnel server. Annoying to change though as you can't move prefixes between servers.