Lost two-factor authentication information

[dewildt]

I have not used my account and ipv6 tunnel for a long time.
Now I wanted to set up the tunnel on my router again but had to realize that I lost my two-factor authentication (including the backup codes).
As far as I know it is not possible to reset the access.
Can I get my access (and tunnel) deleted, so I can set it up  again (with the same name and email address)?

Regards,
Daniel

[cholzhauer]

HE offers 2FA?

[snarked]

HE has for a while now....

[broquea]

You need to open a trouble ticket about this, so email ipv6@he.net