Email Address Change Required

[gerbil]

Over six weeks ago (on April 14th), I emailed ipv6@he.net requiring an email address change.  I followed up on May 5th with an email to info@he.net.  As of yet, I have not received a response to either email.  It is my hope that someone on this board can help me.

[cholzhauer]

We can't do anything for you regarding this.  Did you get a confirmation email back from them saying they received your email?

[gerbil]

I did not receive any replies of any kind to either of my emails, even if only for confirmation of receipt.

[broquea]

So you never got the automated reply that provides your ticket #? Then they never got/processed your email. Try sending again.