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Author Topic: Email Address Change Required  (Read 2437 times)

gerbil

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Email Address Change Required
« on: May 30, 2013, 09:30:45 AM »

Over six weeks ago (on April 14th), I emailed ipv6@he.net requiring an email address change.  I followed up on May 5th with an email to info@he.net.  As of yet, I have not received a response to either email.  It is my hope that someone on this board can help me.
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cholzhauer

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Re: Email Address Change Required
« Reply #1 on: May 30, 2013, 09:43:31 AM »

We can't do anything for you regarding this.  Did you get a confirmation email back from them saying they received your email?

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gerbil

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Re: Email Address Change Required
« Reply #2 on: May 30, 2013, 03:00:55 PM »

I did not receive any replies of any kind to either of my emails, even if only for confirmation of receipt.
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broquea

  • Sr. Network Engineer, HE.NET AS6939
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Re: Email Address Change Required
« Reply #3 on: May 30, 2013, 05:20:50 PM »

So you never got the automated reply that provides your ticket #? Then they never got/processed your email. Try sending again.
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