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Author Topic: cant access irc  (Read 4292 times)

Shadowmm

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  • Posts: 3
cant access irc
« on: February 23, 2013, 11:31:16 PM »

Im a Sage and cant access irc anymore. Im able to visit ipv6 websites but i can no longer use irc. what happened????
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cholzhauer

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Re: cant access irc
« Reply #1 on: February 24, 2013, 06:22:06 AM »

There should be an option to enable irc access after you reach sage...I'm pretty sure that just reaching sage doesn't do it, you need to clear the check box
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Shadowmm

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Re: cant access irc
« Reply #2 on: February 24, 2013, 01:00:32 PM »

I the only check box I see is unblock smtp access. the irc button used to be there but its not there anymore. I had a wraith irc botnet running to protect my channel so I lost all my vhosts and ipv6 addresses when I made a new tunnel because I thought something was wrong with it. I had IRC working. 50 vhosts gone :(
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nykac

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Re: cant access irc
« Reply #3 on: February 25, 2013, 09:37:29 PM »

It seems I have also lost the ability to connect to IRC via he.net.
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kriteknetworks

  • Sr. Member
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Re: cant access irc
« Reply #4 on: February 26, 2013, 03:55:31 PM »

email ipv6@he.net.
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methamp

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Re: cant access irc
« Reply #5 on: February 27, 2013, 09:33:24 AM »

The identical problem you're facing just happened with me. I even went as far as deleting my old tunnel and creating a new one. My "IRC" option is gone even though I've been a Sage.

I have emailed them and hopefully this issue will be fixed :)
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fatoni

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  • Posts: 5
Re: cant access irc
« Reply #6 on: February 28, 2013, 07:50:59 AM »

Hi,
Did anyone get any answer about IRC issues?
Please post if you know what steps to take to be able to connect to IRC again.
I see a lot of people have same problem, i didn't want to send e-mail yet, i'm sure they're getting bombed with e-mails.
Thanks,
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broquea

  • Sr. Network Engineer, HE.NET AS6939
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Re: cant access irc
« Reply #7 on: February 28, 2013, 08:03:26 AM »

Send an email.
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Shadowmm

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Re: cant access irc
« Reply #8 on: February 28, 2013, 11:56:04 AM »

I sent them a e-mail days ago and still no response. I don't know what else to do.
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kasperd

  • Founder, Netiter ApS
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  • Posts: 952
Re: cant access irc
« Reply #9 on: February 28, 2013, 12:12:15 PM »

I sent them a e-mail days ago and still no response.
Did you receive an automated reply confirming that it was received? When I have reported problems, I have quickly received an automated response saying something like this
Quote
Your message ("Whatever subject I used") has been assigned the tracking ID [#xxxxxxx].
One of our engineers will reply to your email within 24 hours.
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broquea

  • Sr. Network Engineer, HE.NET AS6939
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Re: cant access irc
« Reply #10 on: February 28, 2013, 12:14:13 PM »

Perhaps IRC isn't for everyone. You should ask for your money back :)
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fatoni

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  • Posts: 5
Re: cant access irc
« Reply #11 on: March 04, 2013, 05:18:07 AM »

Hi,
I sent an e-mail and received an automated e-mail :

Code: [Select]
Your message ("############") has been assigned the tracking ID [#*********].
One of our engineers will reply to your email within 24 hours.
Please include the string '[#*******]' in the subject of any future email about
this case.  You may do that by simply replying to this message.

Please be aware that our system currently rejects binary attachments.  If you
are submitting a traceroute or ping output please generate it in text and
followup to this email.

If this is an emergency please contact our 24x7 NOC at 510-580-4100 and
reference [#**********]
that's four days ago ! what now?
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cholzhauer

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Re: cant access irc
« Reply #12 on: March 04, 2013, 05:28:55 AM »

I guess you just have to wait
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